انتهت صلاحية هذا الإعلان الوظيفي

انتهت بتاريخ ٣٠ مارس ٢٠٢٦

Reservations Agent

Riyadhدوام كامل
Customer ServiceReservation SystemsCommunicationTelephone Etiquette

وصف الوظيفة

Responsible for overall guest satisfaction by greeting guests with a warm voice and anticipating individual needs while ensuring complete follow up. Maintain effective communication on all reservations made (including Rooms, Food and Beverage and Spa) to ensure efficient service delivery.

المسؤوليات

  • Answer hotel's main telephone line and connect callers
  • Process and confirm guest reservations for Rooms, F&B, and Spa
  • Verify availability of room types and rates
  • Document special requests and accommodate guest needs
  • Maintain established filing systems for correspondence
  • Delivering service excellence to support customer loyalty

المؤهلات

  • Mastery of craft in hospitality
  • Professional telephone etiquette
  • Strong growth mindset

معلومات الوظيفة

تم النشر

٢٩ يناير ٢٠٢٦

الحالة

منتهية الصلاحية