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Customer Service Representative
وصف الوظيفة
Brightery is seeking a full-time CSR to resolve customer complaints via phone, email, and social media, and provide product information to potential customers.
المسؤوليات
- Resolve customer complaints via phone, email, and social media
- Answer product and service questions for potential customers
- Update customer records and account information
- Analyze customer information and prepare reports
- Handle tech problems related to products and services
- Process policy changes or renewals