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Remote Customer Service Agent (Monday - Friday, 11:00am - 7:00pm EST)
وصف الوظيفة
Orchestrate Consulting Group is finding a Remote Customer Service Agent for an Education Technology employer. You will handle inquiries regarding orders, websites, and digital products via phone, email, and live chat. This is a work-from-home position with assets provided.
المسؤوليات
- Handle inquiries regarding orders, registrations, and general product questions
- Navigate multiple internal software applications during customer calls
- Identify and report on trends that lead to improvements
- Achieve established quality and productivity objectives
- Mentor others to support team success
المؤهلات
- High School Graduate diploma or GED
- Solid multi-tasking and organizational skills
- Commitment to ongoing personal development
- Ability to thrive in a team environment