انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٢٨ مارس ٢٠٢٦
وصف الوظيفة
As a CX analyst at talabat, you will play a key role in supporting the CX Operations and Policy teams by providing quantitative insights that drive improvements in customer experience. You will work closely with data teams to define new metrics and design automated dashboards.
المسؤوليات
- Extract, transform, and analyze data
- Write efficient SQL queries to pull and clean large datasets
- Build scalable, self-serve dashboards using BI tools
- Identify CX gaps and improvement areas
- Track and report CX performance
- Evaluate trends at a regional and country level
المؤهلات
- 2 to 4 years of experience in analytics, ideally from tech ecosystems
- Strong SQL skills
- Hands-on experience with BI tools like Looker, PowerBI, or Tableau