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Customer Success Manager, Circle Plus
وصف الوظيفة
Drive the success of premium-tier customers. Build long-term partnerships and guide customers through onboarding and adoption.
المسؤوليات
- Manage onboarding and adoption for premium customers
- Conduct strategy sessions
- Analyze usage data to identify risks
- Support renewal and expansion cycles
المؤهلات
- 4+ years of experience in SaaS Customer Success or community management
- Proficiency in English (C2)
- Experience driving adoption and retention
- Strong analytical skills