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انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
Work a queue/pool of delinquent accounts to collect arrears to bring customers account up-to-date or within agreed terms of borrowing using different collection tools (Telephone, letters, email). The job involves tele-calling for most part of the day- approximately 100-150 calls on a daily basis.
المسؤوليات
- Work a queue of delinquent accounts
- Tele-calling for debt collection (100-150 calls daily)
- Negotiate repayment plans with customers
- Follow up promises to ensure payments are received
- Identify potential skips and fraud cases
- Updating contact details in collection systems
- Propose settlement negotiations
المؤهلات
- Minimum Graduate
- Product Knowledge
- PC Literate
- Excellent verbal and written communication skills
- Assertiveness