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Brand Ambassador (Sales)
وصف الوظيفة
The Brand Ambassador partners with the Boutique Manager and assists other Brand Ambassadors in the execution of the plans and strategies for their store location. Brand Ambassadors support in-store functions in relation to people management and engagement, customer experience, and operational efficiency. They ensure maintaining excellence in all areas to meet MARLI’s expectations of quality and authenticity.
المسؤوليات
- Creating an impression at MARLI and giving a warm and sincere welcome to all customers.
- Offering a suitable selection and helping the customer to make their decision.
- Contributing to the boutique’s commercial development by finding new customers and retaining existing ones.
- Resolve customer issues in a timely manner.
- Performs store opening and closing procedures in alignment with company standards.
- Ensuring that security guidelines, cash-desk procedures, and stock management rules are applied.
- Support in training on standard operating procedures; ensure Junior Brand Ambassadors have the proper understanding of product and brand history.
- Coordinate and support retail event executions by overseeing event logistics.
المؤهلات
- Graduate degree in Business Administration, International Management, or similar
- 5+ years of experience in sales (luxury preferred)
- Fluent in Arabic and English (written and spoken)