Inside Sales Representative / Account Manager

Role Summary: The Inside Sales Representative (ISR) will be responsible for managing existing customers, understanding their needs, and ensuring a smooth sales process. The ISR is also responsible for developing new leads and targeting prospects. At the heart of this role is closing sales and exceeding targets. Key Responsibilities: Communicate with existing customers and make outbound calls to potential customers. Conducting monthly business reviews with existing customers. Identify growth opportunities for clients. Leveraging internal data tools to drive performance optimization. Coaching and training existing clients while onboarding new clients. Researching and qualifying new leads and prospects. Understanding existing customers' needs and identifying upsell opportunities. Executing Renewals on time and with quality. Answering potential customers' questions and sending additional information and proposals. Learning, presenting and demonstrating various products. Closing sales and achieving sales targets.