انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
Senior Engineer - IT Operations
وصف الوظيفة
About the opportunity Role summary We are seeking a highly skilled and experienced Senior IT Network Engineer to anchor our dynamic IT Operations team. The ideal candidate will possess a blend of advanced technical expertise in Network Engineering, strong project management capabilities, and a strategic mindset to oversee the A-Z launch and maintenance of our Dark Store and Kitchen infrastructure. This role requires a deep understanding of IT systems, excellent problem-solving abilities (Crisis Management), and a commitment to delivering Gold Standard solutions while actively mentoring junior engineers.
المسؤوليات
- Provide technical expertise to junior engineers (IC1/IC2)
- Resolve technical conflicts within the squad based on logical reasoning
- Lead infrastructure projects (Site Launches, Hub expansions) from conception to completion
- Collaborate with cross-functional teams (Expansion, Operations, Logistics) to assess infrastructure needs
- Participate in the interview process for new engineers
- Own the architecture for Fortinet Security Fabric
- Independently design, implement, and maintain complex solutions (Network Segmentation, Zero-Trust Architecture, LAN/WAN, SD-WAN, CCTV)
- Proactively identify and address potential issues or bottlenecks within the infrastructure
- Stay abreast of industry trends (e.g., AI in CCTV, Zero-Touch Provisioning)
- Act as the primary technical escalation point for complex outages (P1/P2)
- Own the Post-Mortem / RCA process to prevent recurrence
- Author RFCs (Request for Comments) and ADRs (Architecture Decision Records) for major infrastructure changes
- Lead cross-team POCs (Proof of Concepts) to evaluate and test new hardware/software solutions
المؤهلات
- Bachelor’s Degree in Information Technology, Computer Science, or Engineering
- 6+ years of experience in Network Engineering or IT Infrastructure
- At least 2 years in a technical leadership or mentoring capacity
- Professional-level certifications (Fortinet NSE 7, CCNP Enterprise) are highly desirable
- ITIL Strategist or Leader (V4)