انتهت صلاحية هذا الإعلان الوظيفي

انتهت بتاريخ ١ أبريل ٢٠٢٦

Content Specialist Assistant (REMOTE)

Chantillyدوام كاملعن بعد
Strong attention to detailQuality assurance skillsProficiency with Microsoft Office suite (Word, Excel, PowerPoint)Writing and editing skillsUnderstanding of content management systemsDigital file organizationCommunication skillsResearch skillsData entryInformation managementProblem-solving skills

وصف الوظيفة

Koniag Technology and Infrastructure Solutions (KTIS) is seeking a detail-oriented Content Specialist Assistant to support our content development team. This role provides critical support in maintaining knowledge base systems and ensuring high-quality content for customer service operations. Essential duties include assisting with creating, formatting, and updating knowledge base articles, conducting quality assurance reviews, supporting content tagging, and tracking metrics. The position is fully remote and offers a competitive benefits package.

المسؤوليات

  • Assist with creating, formatting, and updating knowledge base articles and support documentation
  • Help maintain content organization systems and file structures
  • Conduct quality assurance reviews of content for accuracy, consistency, and adherence to style guidelines
  • Support content tagging, categorization, and metadata management
  • Assist with gathering feedback from users about content effectiveness
  • Help track content metrics and prepare regular reports on content usage
  • Support the archiving and retirement of outdated content
  • Assist with research for new content development
  • Help maintain content calendars and project timelines
  • Proofread and edit content for grammar, spelling, and clarity
  • Format content for different delivery channels and platforms
  • Assist with content version control and change tracking
  • Support content testing within knowledge management systems
  • Help prepare training materials related to content usage
  • Assist with basic graphic design and visual content needs

المؤهلات

  • High School Diploma or GED required (Associate's or Bachelor's degree in Communications, English, or related field preferred)
  • 3-5 years of experience in content support, administrative assistance, or related roles
  • Experience working with content management systems or knowledge bases
  • Background in supporting documentation processes

معلومات الوظيفة

تم النشر

٣١ يناير ٢٠٢٦

الحالة

منتهية الصلاحية