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Email Customer Service Agent
وصف الوظيفة
Join GTEcom BV as an Email Customer Service Agent to provide timely and quality responses to customer inquiries. You will collaborate with the internal team to resolve complaints and ensure high customer satisfaction in a remote environment.
المسؤوليات
- Answer customer inquiries promptly and professionally
- Collaborate with internal team to resolve complaints
- Follow established guidelines for email handling
- Maintain 3.0 Customer Satisfaction Score
المؤهلات
- At least 2 months experience in the e-commerce/dropshipping industry
- Previous experience in similar role
- Experience with Shopify and Gorgias or Zendesk