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Executive Housekeeper
وصف الوظيفة
The Executive Housekeeper is responsible for leading and managing all housekeeping operations, ensuring the highest standards of cleanliness, presentation, and guest experience. This role is crucial during pre-opening to set up operational systems, service standards, and a culture of excellence that embodies the brand’s personality.
المسؤوليات
- Develop and implement housekeeping procedures and SOPs aligned with brand values
- Recruit, train, and mentor the housekeeping team
- Establish cleaning schedules, inventory control systems, and reporting structures
- Oversee daily housekeeping operations including guest rooms, public areas, and laundry
- Manage inventory of cleaning supplies, linen, and amenities
- Respond promptly to guest requests and complaints
- Conduct regular training and performance reviews
- Promote sustainability and responsible business practices
المؤهلات
- Bachelor’s degree in Hospitality Management or related field preferred
- Minimum 5–7 years’ experience in housekeeping management, preferably in luxury or lifestyle hotels
- Proven expertise in pre-opening hotel housekeeping operations is highly desirable
- Fluency in English