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Business Development Officer - Outbound Sales (FADES)
وصف الوظيفة
First Abu Dhabi Bank is seeking a Business Development Officer for Outbound Sales. Core Responsibilities: Identify and understand customer needs. Manage selling of products to target segments. Ensure accuracy of bank forms and documents. Ensure optimal utilization of sales tools. Document and maintain records of sales activities. Ensure assigned sales targets and budgets are met. Administer compliance to sale objectives. Monitor customer queries and ensure timely response. Coordinate with customers for product info and documentation. Maintain knowledge on FAB and competitor products. Adhere to service level targets. Define performance goals and identify training requirements.
المسؤوليات
- Identify and understand the needs of the customer
- Manage selling of products to target segments in a professional manner
- Ensure accuracy of all bank forms and documents
- Document and maintain records of sales activities
- Ensure assigned sales targets and budgets are met
- Monitor all customer queries and ensure timely response
- Maintain and update knowledge on FAB products and services
- Adhere to service level targets and coordinate with other departments
- Define performance goals and ensure achievement
المؤهلات
- Minimum high school diploma
- Proven experience as a telesales representative or within a sales/customer service role