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Call Center Agent
وصف الوظيفة
We are seeking a professional and well-spoken Female Call Center Agent to join our dermatology and aesthetic clinic. The ideal candidate will be responsible for handling inbound calls, managing patient appointments, and providing accurate information about dermatology and aesthetic services, while delivering an exceptional patient experience that reflects the clinic’s high standards.
المسؤوليات
- Handle incoming calls professionally
- Schedule, reschedule, and confirm appointments
- Explain dermatology and aesthetic services
- Follow up with patients before and after treatments
- Address patient concerns and complaints
- Coordinate with reception and medical teams
- Maintain and update patient records