انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٤ أبريل ٢٠٢٦
وصف الوظيفة
Implement and monitor quality standards across Sales and Aftersales processes, analyzing customer journey touchpoints and feedback.
المسؤوليات
- Analyze CSI and SSI trends
- Manage customer data quality and compliance
- Identify improvement actions for customer journey
- Root cause identification of complaints
المؤهلات
- Bachelor’s degree in Business, Engineering or Statistics
- 2-3 years of experience in CX, CRM, or data analytics
- Good level of English