انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ١ أبريل ٢٠٢٦
وصف الوظيفة
The role holder will lead a specialized team responsible for managing key accounts and fostering long-term relationships with strategic customers. The role involves overseeing customer engagement, revenue growth, and customer satisfaction to ensure successful retention and expansion of key accounts.
المسؤوليات
- Support the development and implementation of the Key Accounts Section strategy
- Monitor implementation of policies, procedures, and processes
- Monitor performance against KPIs and objectives
- Develop and monitor the annual budget
- Serve as primary point of contact for key accounts
- Develop and implement strategic account plans
- Identify opportunities to upsell and cross-sell
- Lead contract negotiations with key customers
- Drive proactive engagement through regular meetings and business reviews
- Proactively address customer issues and concerns
- Monitor and analyse key account performance metrics
- Stay informed about industry trends in the aviation sector
- Collaborate with cross-functional teams
- Lead recruitment of talent for the section
المؤهلات
- Minimum of a bachelor's degree in industrial management major (marketing / administration) public administration / business administration, Sales, Marketing
- MBA or Master's in a relevant field is preferred
- Minimum of 7 years of relevant work experience with at least 2 years of experience in a managerial role