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Customer Success Manager
وصف الوظيفة
As a Customer Success Manager, you will be responsible for some of the biggest, most important, customers of Redis. The successful candidate will be a multi-tasker with a “can do” attitude, a love for challenges, and a customer-first mind.
المسؤوليات
- Primary lead for high value customers
- Lead the onboarding to help clients’ start using Redis technological platform
- Project-manage integrations and post-launch expansion initiatives
- Identify and mitigate churn risk proactively
- Work with commercial team counterparts to identify business goal opportunities
المؤهلات
- 3+ years of experience in customer-facing roles (ideally in Customer Success) for enterprise software
- Experience with Enterprise customers
- A Bachelor degree from a University is a must