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Business Analyst – Digital Channels
وصف الوظيفة
Tata Consultancy Services (TCS) is an IT services, consulting and business solutions organization that has been partnering with many of the world’s largest businesses in their transformation journeys for over 50 years. We are seeking a Business Analyst for Digital Channels to engage with business stakeholders to understand functional, non-functional, and regulatory requirements.
المسؤوليات
- Engage with business stakeholders to understand requirements
- Analyze end-to-end customer journeys across Digital Channels
- Document current-state and target-state processes
- Translate business requirements into clear User Stories in Azure DevOps
- Collaborate with design teams to validate Figma Designs
المؤهلات
- Strong domain knowledge in Retail Banking products and Digital Channels
- Good understanding of Onboarding, Retail Lending, and other customer journey workflows
- Hands-on experience with Azure DevOps for user story management and backlog tracking