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انتهت بتاريخ ٤ أبريل ٢٠٢٦
Dedicated Customer Care Representative
وصف الوظيفة
Pro-actively providing accurate information to larger customers via voice, chat, or email. Advising on FedEx services and resolving service-related issues.
المسؤوليات
- First point of contact for larger customers
- Provide pro-active guidance via voice, chat, and email
- Accurately entering information into systems
- Identifying opportunities to grow business
- Collaborating with internal teams for customer experience
المؤهلات
- Experience in customer service roles
- Excellent communication skills
- Computer literacy
- Problem-solving mindset
- Ability to work in a fast-paced team