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انتهت بتاريخ ١ أبريل ٢٠٢٦
Head of Customer Success (Remote from Czech Republic)
وصف الوظيفة
Strategic and experienced Head of Customer Success role to lead and scale the global customer experience function, managing the end-to-end customer journey.
المسؤوليات
- Build, mentor, and guide a high-performing team
- Oversee client onboarding and technical coordination
- Manage shipping, damages, and returns processes
- Collaborate cross-functionally with marketing and sales
المؤهلات
- Minimum 5 years of experience in client-facing operations
- 2 years in a leadership capacity
- Strong background in e-commerce operations
- Proficiency with Shopify and QuickBooks preferred