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Store Manager - Eyewear (David Clulow - Riyadh)
وصف الوظيفة
Our Store Manager is responsible for ensuring that the store maximizes its commercial performance and delivers exceptional Guest Experience. Our Store Manager will drive both eNPS and cNPS through the implementation of People and CX strategies.
المسؤوليات
- Drive in-store CX initiatives
- Plan succession of team members
- Nurture talent within team through on the job coaching
- Drive eNPS through people experience initiatives
- Oversee day to day operations related to VM and SOPs
- Ensure customer data is properly captured
- Promote loyalty program (MUSE)
- Increase the store revenue target vs actual
- Increase sell-through at full price
المؤهلات
- University Degree preferably in Business Administration or Management
- 6 - 8 years in retail shops management