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Automated Operations Engineer (Diploma & Bachelor's Graduates)
وصف الوظيفة
As a Graduate Automated Operations Engineer at Ericsson, you will combine network expertise, analytical thinking, customer-service orientation, and organizational skills to ensure our networks operate smoothly and efficiently. This opportunity is ideal for fresh graduates with a technical degree. You will join a 12-month contract program and gain hands-on experience across different operational areas.
المسؤوليات
- Monitor a live mobile network 24/7 in the Network Operations Center (NOC).
- Identify and resolve network issues promptly to avoid service disruption.
- Coordinate and execute 1st Level proactive and reactive maintenance activities.
- Manage customer trouble tickets and process service orders using operational systems.
- Initiate investigation of incidents through trend analysis of end-user performance.
- Participate in the implementation of new solutions to meet customer requirements.
المؤهلات
- Diploma or Bachelor’s degree in Engineering (Telecommunications, Electrical, Software, or a related technical field).
- Understanding of telecommunication networks and network elements, or a strong passion for technology and 5G.
- Proficiency in English (spoken and written).
- Availability to work in rotational shifts, including day and night shifts.