انتهت صلاحية هذا الإعلان الوظيفي
انتهت بتاريخ ٣ أبريل ٢٠٢٦
Customer Success Management Specialist (Remote)
وصف الوظيفة
The Customer Success Management Specialist is responsible for managing and growing customer relationships after the sale, ensuring customers fully adopt and realize value from our client's company.
المسؤوليات
- Co-create Customer Success Plans
- Drive early adoption and optimal usage of solutions
- Monitor customer health and usage metrics
- Lead regular business reviews
- Identify and qualify upsell and cross-sell opportunities
المؤهلات
- 2+ years of experience in Customer Success, Account Management, or a similar customer-facing role
- Experience managing small to mid-sized customer portfolios
- Strong stakeholder management and communication skills
- Experience using CRM tools such as Salesforce