This job posting has expired
Expired on April 3, 2026
Customer Success Management Specialist (Remote)
Job Description
Building strong post-sales partnerships and ensuring customers realize value from company solutions. Develop KPIs and success metrics in collaboration with customers. Drive renewals and identify growth opportunities.
Responsibilities
- Co-create Customer Success Plans
- Drive early adoption after implementation
- Lead business reviews
- Identify cross-sell opportunities
Qualifications
- 2+ years in Customer Success or Account Management
- Experience managing customer portfolios
- Proactive and data-driven mindset