This job posting has expired
Expired on April 10, 2026
Retail Sales Executive
Job Description
The Retail Sales Executive is accountable for reflecting and maintaining a professional image of the store through promoting customer service excellence and using product knowledge and enhanced selling techniques to achieve monthly targets. The job involves maintaining a strong floor presence, promoting customer service excellence, and attending to customers’ needs. You will establish solid relationships with customers, cross/upsell, and deliver excellent product awareness. Additionally, you will ensure the shop is kept clean and tidy, maintain awareness of all products and promotions, and ensure proper visual merchandising standards. You will also assist in processing merchandise, recognize security risks, and handle payments and exchanges according to policies.
Responsibilities
- Maintain a strong floor presence driving sales, promoting customer service excellence and attending to customers’ needs
- Establish solid relationships with customers, cross/upsell and deliver excellent product awareness
- Ensure the shop is kept clean and tidy at all times
- Maintain an awareness of all products, promotions, advertisements and new releases
- Ensure proper display and visual merchandising standards according to communicated guidelines at all times
- Assist in processing and replenishing merchandise and participate in the receipt of stocks
- Recognize security risks and thefts and handle situations as fast and professionally as possible
- Conform to all policies and procedures namely those regarding to payments and exchanges, security practices and loss prevention
- Complete necessary trainings, enroll to training portals and maintain the latest certificates
- Actively seek inputs from customers, efficiently address complaints and escalate when needed to reinforce service standards
Qualifications
- High School Diploma or a Bachelor’s/Technical degree