This job posting has expired
Expired on April 5, 2026
Job Description
We are seeking a Customer Service, Social Media & Sales Executive who can professionally handle customer communication, actively manage social media interactions, and convert online inquiries into confirmed sales. Fluency in both English and Arabic is mandatory.
Responsibilities
- Respond to customer inquiries via WhatsApp, social media messages, and comments
- Convert chats, leads, and inquiries into confirmed sales
- Provide accurate product information, pricing, availability, and delivery details
- Follow up with potential customers to reduce abandoned inquiries
- Monitor and reply to comments and messages on major social platforms
- Post product videos, stories, and promotional content regularly
- Assist in creating short product videos and promotional clips
- Coordinate with the marketing and design team for visuals and captions
Qualifications
- Fluent in English and Arabic (speaking and writing)
- Strong communication, customer service, and sales skills
- Experience in customer service, social media handling, or online sales
- Comfortable using WhatsApp Business, Instagram, TikTok, Facebook, and YouTube
- Ability to work in a fast-paced, target-driven environment