This job posting has expired
Expired on April 1, 2026
Reverse Logistics - Channel Team Lead, AMET Reverse Logistics
Job Description
Amazon.com strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. Join the RL Operations team as Channel Team Leader. As a CTL, you will be responsible for monitoring multiple sites from operations and compliance point of view. You will be working with multiple internal and external stakeholders to achieve timely launches and operations metrics. With customer obsession and a high sense of ownership, you will utilize your skills to identify patterns and any disruptions in it. You should be able to dive deep, scrutinize details and foresee data implications.
Responsibilities
- Quickly understand the business issues and challenges of Transportation operations; identify strengths/weaknesses and suggest areas for improvement
- Map business requirements, understand business process, study and analyze workflows, design solutions and prepare functional specifications
- Be data driven, develop and report performance metrics, executive updates, forecasting, budgeting and analysis
- Design, develop, pilot & rollout enterprise wide programs around performance improvement, cycle time improvement for returns
- Monitoring performance of the program daily
- Action plan to achieve the program targets
- Managing ramp ups/scouting
- Vendor Management
- Preparing daily performance summary
Qualifications
- Experience completing complex tasks quickly with little to no guidance and react with appropriate urgency to situations that require a quick turnaround
- Experience in an operational role
- Experience with external customer interaction
- Experience with Microsoft Office products and applications