This job posting has expired
Expired on May 6, 2026
Customer Service Representative Administrative
Job Description
This role combines front-line customer support with strong administrative coordination to ensure smooth day-to-day operations and timely resolution of inquiries across the MENA region.
Responsibilities
- Respond to customer inquiries via phone, email, chat, and WhatsApp
- Provide accurate information on products and return policies
- Resolve complaints and service issues
- Maintain customer records in CRM/ERP systems
- Coordinate appointments and schedule visits
- Support internal workflows like filing and digital organization
- Generate customer service summaries and reports
- Liaise with logistics and warehouse teams to track deliveries
Qualifications
- High school diploma required; Bachelor’s degree in Business or Communications preferred
- 1–3 years of experience in customer service or administrative support