This job posting has expired
Expired on April 1, 2026
Collections Supervisor
Job Description
Reporting to the MENA Divisional Finance Head, the Collections Supervisor is responsible for managing and overseeing daily collection activities within the Western Region (Jeddah/Makkah). The role focuses on improving debt recovery, implementing effective strategies, and ensuring compliance with laws and company policies to optimize cash flow.
Responsibilities
- Develop, implement, and monitor collection strategies and policies
- Supervise daily collection activities and ensure timely follow-up on outstanding accounts
- Ensure all collection activities comply with local laws and company policies
- Handle escalated and complex customer accounts, disputes, and overdue balances
- Prepare and present regular collection performance reports to management
- Coordinate with Sales, Branch, and Channel Managers to resolve customer issues
- Conduct regular customer visits for collection follow-up
- Support branch operations and commercial teams in achieving collection targets
- Assist the legal team in managing complex overdue accounts
- Monitor aging reports, reconciliations, and collection KPIs
Qualifications
- Bachelor’s Degree (Finance, Accounting, Business Administration, or related field preferred)
- FMCG commercial experience is preferred