Receptionist - EMEA
Job Description
A Receptionist provides reception services for Guests to contribute to an overall exceptional experience from check-in through check-out and complete audits, as required. Location: Hilton Kuwait Resort.
Responsibilities
- Achieve positive outcomes from Guest queries
- Ensure efficient check in/out and audit procedures
- Maintain feedback communication with management
- Demonstrate a high level of customer service
- Maintain knowledge of room categories and packages
- Maximize room occupancy and use up-selling techniques
- Follow company brand standards
Qualifications
- Previous experience in a customer-focused industry
- Completed high school certificate or equivalent
- Previous experience in cash handling preferred