This job posting has expired
Expired on April 1, 2026
Front Desk Agent ( Omani - Female )
Job Description
Ensure to provide prompt, courteous and efficient service to all guest. Personally greet guests and escort them to their room. Maintain up to date knowledge of hotel information and local services. Process check-ins and check-outs using computerized Front Office systems (Opera). Handle guest payments and currency exchange. Assist with guest queries and complaints.
Responsibilities
- Provide personalized service from arrival till departure
- Escort guests to rooms and conduct hotel familiarization
- Maintain knowledge of hotel promotions, events, and local attractions
- Administer Front Desk cashiering and payments
- Process accounts using Opera PMS
- Handle currency exchange and miscellaneous charges
- Address guest complaints swiftly and efficiently
- Promote loyalty programs and hotel events
Qualifications
- Female Omani National
- Prior experience working with Opera or a related system is an asset
- Fluency in English