Customer Service Representative - Immediate Joiners Preferred
Job Description
Proactive agent sought for eCommerce/Operations team to resolve inquiries, manage orders, and ensure a seamless shopping experience.
Responsibilities
- Respond to inquiries via email, chat, and social media
- Investigate and resolve order discrepancies
- Liaise with warehouse and logistics teams
- Document customer feedback for process optimization
Qualifications
- High school diploma or equivalent
- 2+ years of customer service experience