This job posting has expired
Expired on April 1, 2026
Job Description
A Hotel Reservation Supervisor manages the reservations team, overseeing daily bookings, ensuring excellent guest service, maximizing revenue, and handling complex issues, while also training staff and managing inventory.
Responsibilities
- Recruit, train, coach, and motivate reservation agents
- Supervise the processing of all bookings, modifications, and cancellations
- Implement pricing strategies and monitor availability
- Handle escalated guest complaints and resolve complex booking issues
- Run daily reports and maintain accurate records