This job posting has expired
Expired on April 1, 2026
Remote Patient Registration & Scheduler
Job Description
Lensa partners with DirectEmployers to promote this job for Insight Global. Interviews each patient or representative in order to obtain complete and accurate demographic, financial and insurance information and accurately enters all patient information into the registration system. Reads physicians orders to determine services requested and to assure order validity. Obtains new medical record numbers for all new patients. Obtains all necessary signatures and is knowledgeable regarding any special forms that may be required by patients third-party payor. Documents thorough explanatory notes on patient accounts, concerning any non-routine circumstances clarifying special billing processes.
Responsibilities
- Interviews each patient or representative to obtain complete demographic and insurance info
- Reads physicians orders to determine services requested
- Obtains new medical record numbers
- Obtains necessary signatures
- Documents thorough explanatory notes on patient accounts
- Works with IT/ EMR on troubleshooting Registration interface errors
- Maintains a working knowledge of the process to verify insurance coverage and benefits
- Contacts patients prior to initial visit to discuss co-pay and/or self-pay arrangements
- Collects the co-pay amount at each visit
Qualifications
- Insurance verification, scheduling and patient registration experience
- Must be able to work 100% remote
- Customer Service experience
- Epic experience
- Handle high call volume
- Professionalism on the phone
- Preferred scheduling in imaging diagnostic