This job posting has expired
Expired on April 29, 2026
Training & Onboarding Specialist
Job Description
We're looking for an Onboarding and Training Specialist to deliver a smooth and engaging onboarding experience for our customers across Lucidya's SaaS products. You will own the onboarding phase from kick-off to go-live.
Responsibilities
- Implement and guide customers through SaaS products
- Act as the main point of contact during onboarding
- Deliver onboarding calls, demos, and training sessions
- Ensure customers reach key onboarding milestones
- Lead re-onboarding programs for existing customers
- Track onboarding progress in CRM tools
Qualifications
- Bachelor's degree in Business or IT
- 2 to 3 years of experience in Onboarding, Customer Success, or SaaS Implementation roles
- Hands-on experience with CRM & CS tools like HubSpot