This job posting has expired
Expired on March 27, 2026
Billing Activation Analyst - VOIS
Job Description
VOIS (Vodafone Intelligent Solutions) is a strategic arm of Vodafone Group Plc, creating value for customers by delivering intelligent solutions through Talent, Technology & Transformation. As the largest shared services organisation in the global telco industry with 30,000 FTE, our portfolio of next-generation solutions and services are designed in partnership with customers across Vodafone Group, local markets, and partner markets to simplify and drive growth.
We are seeking a Billing Activation Analyst to join our Billing Operations team. This role focuses on delivering accurate and timely invoices for enterprise customers across multiple products and billing systems. You will ensure compliance with SOX standards, maintain quality and SLA adherence, and contribute to process improvements and digitalisation initiatives to enhance customer experience.
Responsibilities
- Manage mailboxes and handle incoming queries by analysing, validating, and resolving them
- Activate daily received services/orders within SLA across various products
- Ensure invoicing requirements meet bill calendar timelines and accuracy
- Conduct regular quality checks and ensure GDPR compliance
- Collaborate with stakeholders across different teams to maintain revenue protection and timely provisioning activities
Qualifications
- Fluent in English with excellent written and verbal communication skills
- Proficient in MS Office Suite (Excel, Word, Outlook)
- Familiar with billing systems and ordering processes