This job posting has expired
Expired on April 4, 2026
Job Description
As a Customer Support Specialist, you will serve as the first point of contact for our French-speaking customers. You will handle inquiries via inbound calls, live chat, and email, ensuring that every customer interaction is prompt, clear, and helpful.
Responsibilities
- Deliver outstanding support in both French and English through voice and chat
- Troubleshoot and resolve customer issues with professionalism and urgency
- Build strong relationships by personalizing each interaction
- Share customer feedback and insights
Qualifications
- 1+ year of remote/online experience in customer service or a similar role
- Excellent written and verbal communication skills
- Fluent in French and English
- Personal computer or laptop with a minimum i5 processor