This job posting has expired
Expired on April 1, 2026
Outbound Senior Coordinator
Job Description
The Outbound Senior Coordinator is responsible for overseeing and optimizing outbound operations to ensure orders are picked, packed, and dispatched accurately, on time, and according to defined SLAs. The role acts as a key execution lead on the floor, bridging Team Leaders, warehouse staff, and management.
Responsibilities
- Own day-to-day outbound operations (picking, packing, staging, dispatch readiness)
- Ensure daily outbound targets are met in line with SLAs and quality standards
- Monitor order flow and prioritize workloads based on cut-off times
- Supervise floor staff during outbound shifts
- Act as the first escalation point for operational issues
- Ensure high pick & pack accuracy and adherence to SOPs
- Track and report outbound KPIs
- Coordinate with Inbound, Inventory, and Tech teams
Qualifications
- 1-3 years of experience in warehouse or fulfillment operations
- Previous experience in outbound, dispatch, or production floor supervision
- Strong understanding of pick & pack workflows and operational KPIs
- Hands-on leadership experience managing teams on the floor
- Comfortable working in fast-paced, high-volume environments