This job posting has expired
Expired on April 1, 2026
Customer Service Supervisor
Job Description
Oversee customer service operations within a cafe environment. Mentor a team of representatives and ensure customer needs are exceeded.
Responsibilities
- Supervise daily operations and team interactions using CRM.
- Develop training programs for new hires.
- Monitor and analyze performance metrics.
- Resolve customer complaints.
- Generate reports on feedback and service performance.