This job posting has expired
Expired on April 1, 2026
Customer Success Representative
Job Description
Develops Healthy Customer Relationship. Acts as a Customer Advocate and point of contact. Upsell services and products with the brand image and achieves expansion targets.
Responsibilities
- Review customer complaints and seek to improve experience
- Achieve financial target based on customer retention
- Conduct periodic touch points to measure satisfaction
- Work with internal cross-functional counterparts
- Maintain customer satisfaction by removing roadblocks
- Collaborate with peers to share best practices
Qualifications
- 1-3 years experience as CSM, Account Manager or Sales roles in the tech field