This job posting has expired
Expired on April 1, 2026
Job Description
Supervising Agile OKRs, RCSA monitoring, weekly ONR preparation, monthly Retail Ops Meeting attendance. Working to enhance daily system processing (CRM, EOMS, etc.). Handling discrepancies with branches. Handling deferral cases. Approving/removing status providers. Ensuring compliance with CBE regulations and Mashreq Bank policies. Controlling CAM activities to ensure compliance and customer satisfaction. Independently processing critical account maintenance functions. Coordinating with sales, branches, and HO product teams. Developing and reviewing systems and procedures. Capturing and reviewing daily reports, statistics, and MIS.
Responsibilities
- Supervising Agile OKRs, RCSA monitoring, weekly ONR preparation, monthly Retail Ops Meeting attendance
- Working to enhance daily system processing (CRM, EOMS, etc.)
- Handling discrepancies with branches
- Handling deferral cases
- Approving/removing status providers
- Ensuring compliance with CBE regulations and Mashreq Bank policies
- Controlling CAM activities to ensure compliance and customer satisfaction
- Independently processing critical account maintenance functions
- Coordinating with sales, branches, and HO product teams
- Developing and reviewing systems and procedures
- Capturing and reviewing daily reports, statistics, and MIS