Guest Relations Officer

We are seeking a friendly, professional, and service-oriented Guest Relations Officer to join a prestigious 5-star hotel in Kuwait. The ideal candidate will ensure exceptional guest experiences by providing personalized service. Key Responsibilities: - Welcome and assist guests in a warm manner - Handle inquiries, requests, and complaints promptly - Maintain guest records and preferences - Promote hotel services and facilities Requirements: - Previous experience in guest relations or hospitality preferred - Excellent communication and interpersonal skills - Fluent in English