Fashion Consultant - MaxMara, Dubai Mall

At Chalhoub we express the exceptional! As a Fashion Consultant you will be responsible for achieving individual and collective sales targets while delivering exceptional Guest Experience; and ensuring support in the implementation of CRM, CX and other key customer and people initiatives in-store. What You'll Be Doing: Collect data on customer behaviour, top sellers, slow movers; Drive client relationships within an omni-channel approach; Provide pre-buying feedback on products; Drive eNPS through people experience initiatives and culture; Ensure adherence to VM guidelines and Standard operating procedures (SOPs); Ensure click and collect are conducted within SLAs; Ensure customer data is properly captured; Promote loyalty program (MUSE); Support with in-store marketing events and activations; Drive sell-throughs within the store.