This job posting has expired
Expired on March 29, 2026
Job Description
Zain Kuwait is recruiting for a Contact Center Agent to serve as the first point of contact for customers. The agent will handle inbound calls and assist customers in a professional manner that reflects Zain values.
Responsibilities
- Handling high volume inbound calls
- Assessing and evaluating customer concerns
- Providing product and service information
- Promoting Zain's products and services
- Troubleshoot service equipment issues
- Fulfill individual and team performance metrics
Qualifications
- High School / 1 Year Diploma & Above
- 0-3 years' experience in a related field