This job posting has expired
Expired on March 30, 2026
Customer Service Assistant
Job Description
Interact directly with customers and respond to their inquiries and complaints in a timely manner, and direct unresolved issues to designated source. Maintain a customer database by collecting clients’ information and recording it in an accurate manner. Ensure that the brands’ and companies’ policies and procedures are respected and that customer service standards are being portrayed, established and complied at all times.
Responsibilities
- Interact directly with customers and respond to inquiries and complaints
- Maintain customer database and log details of inquiries
- Ensure compliance with brand and company policies
- Greet every customer and assist with shopping bags
- Call customers for feedback after delivery service
- Perform duties of the Cashier including opening and closing
- Handle announcements and monitor music volume
- Monitor fitting rooms for cleanliness
Qualifications
- Bachelor's Degree is a plus
- 2 years of experience in retail industry; experience in Customer Service is a major plus