This job posting has expired
Expired on April 1, 2026
Collections Representative
Job Description
Toast is looking for a Collections Representative to support collections processes related to Toast’s Payroll partnerships, and mid-market and enterprise customer segments. This position will play an integral role in scaling Toast’s rapidly growing business. You will join a dynamic team, and help define crucial processes that allow us to ensure timely collections, efficiently and effectively, from our customers.
Responsibilities
- Manage and track incoming payments
- Manage account statuses
- Identify and solve inconsistencies
- Regularly update accounts receivable database
- Inform clients on their outstanding debts and deadlines
- Answer client inquiries and address any issues that may arise
- Work closely with other support teams to ensure customer issues are resolved
Qualifications
- General knowledge of cash applications and accounts receivable
- Attentive to detail and goal oriented
- Strong communicator with an ability to communicate status check-ins with leadership
- High degree of accuracy in a fast-paced environment
- Applicable accounting, billing, collections experience