This job posting has expired
Expired on April 1, 2026
First Mile Operations Specialist
Job Description
We are looking for a First-Mile Operations Lead to own end-to-end daily pickup operations, including route planning, fleet and driver management, and real-time issue resolution. The role focuses on ensuring on-time pickups, optimal capacity utilization, and strict cost control while coordinating closely with inbound teams and merchants.
Responsibilities
- Own end-to-end execution of daily stock pickup schedules
- Plan routes, vehicle allocation, and pickup sequencing
- Manage real-time adjustments for delays or volume fluctuations
- Manage drivers and vehicles; track attendance, utilization, and productivity
- Own first-mile cost control including transport, fuel, maintenance, and 3PL costs
- Optimize routing, vehicle utilization, and vendor selection to reduce costs
- Align pickup capacity and schedules with Inbound operations
- Track and report KPIs: On-time pickup rate, SLA adherence, etc.
Qualifications
- 4–6 years of experience in fleet, transport, or logistics operations
- Proven experience in first-mile logistics and pickup operations
- Strong experience in capacity planning and cost control
- Ability to work with volume forecasts, budgets, and performance data