This job posting has expired
Expired on April 1, 2026
Remote Dispatcher
Job Description
A new business within Cardinal Health, Velocare, is building critical infrastructure for the safe and effective delivery of hospital-at-home programs. This role is responsible for remotely creating and dispatching work orders to send to field personnel to execute.
Responsibilities
- Utilize systems to create work orders for field operations based off of orders provided from channel partners
- Efficiently dispatch work orders to field personnel using systems, accounting for field staffing and time needed to complete orders
- Ensure accuracy of work order creation
- Serve as the primary communication vessel between our customers, and our Velocare field personnel via phone, instant messenger, email, and platform messaging
- Ensure quality service is provided to both customers and Velocare field personnel
- Perform problem solving to help with customer or field personnel inquiries
- Contribute towards Velocare innovation and continuous improvement
Qualifications
- High school diploma, GED or equivalent preferred
- 1-2 years of related experience preferred
- Effective customer service and communication skills
- Strong knowledge of Microsoft Office products