This job posting has expired
Expired on April 29, 2026
Sales Associate
Job Description
The Sales Associate is responsible for representing the brand by maximizing sales and delivering exceptional customer service. This role involves maintaining store standards, supporting visual merchandising, and assisting in the overall retail experience while adhering to operational duties as assigned by the Store Manager or Assistant Store Manager.
Responsibilities
- Greet customers and assist them in selecting products that meet their needs
- Convert window shoppers into buyers through proactive engagement
- Promote the company's loyalty program to encourage repeat sales
- Deliver top-tier customer service following the GUEST model
- Educate customers on product features, benefits, materials, and care instructions
- Ensure products are displayed in an attractive manner according to store layout standards
- Adhere to visual merchandising (VM) guidelines and stock management protocols
- Record and maintain accurate inventory records for incoming and outgoing stock
- Efficiently operate the Point of Sale (POS) system for billing and transactions
- Balance the cash till at the start and end of shifts
- Maintain vigilance regarding store security and follow loss prevention policies
- Replenish and re-merchandise stock on the sales floor
Qualifications
- Bachelor’s degree
- Previous experience in a sales role is preferred