This job posting has expired
Expired on April 1, 2026
Head of Customer Success (Remote from Lithuania)
Job Description
Strategic leadership of the global customer experience function, managing onboarding to post-sales support. Fully remote role.
Responsibilities
- Lead and manage the customer success function
- Establish scalable strategies and KPIs
- Oversee post-sales operations and onboarding
- Collaborate cross-functionally to support growth
Qualifications
- Minimum 5 years of experience in customer success roles
- 2 years in a leadership capacity
- E-commerce operations background
- Ability to lead remote teams